tag:blogger.com,1999:blog-33892521.post116654416261091329..comments2023-06-22T06:08:32.457-05:00Comments on The Opinionated Marketers: More on Bad Service and Listening to BlogsJohn Whitesidehttp://www.blogger.com/profile/11043220283018147707noreply@blogger.comBlogger3125tag:blogger.com,1999:blog-33892521.post-82074307458035292682007-07-31T19:59:00.000-05:002007-07-31T19:59:00.000-05:00Do you like abuse? In that case, you might be abl...Do you like abuse? In that case, you might be able to handle a Home Depot installation. I have had one too many experiences that were completely unsatisfactory. I didn't realize how bad it was until I hired a local company to do a job. I was thrilled with the complete service. After dealing with Home Depot for so long, I had forgotten how things were supposed to go.<BR/>Home Depot is on its way to becoming a dying industry.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-33892521.post-33648039968258008812007-07-06T16:44:00.000-05:002007-07-06T16:44:00.000-05:00I just got screwed by Home Depot in buying a Pre-H...I just got screwed by Home Depot in buying a Pre-Hung Entry Door and a screen door for my back entrance. In fact I bought the door in Sept 06 and it did not get installed until Jan 07. I noticed that the latch from the screen door was splitting between the two nails on the door jam. I didn't know any better. When it really got bad I called Home Depot and they sent out the installation contractor, who said it was the manufacturers problem. The manufacturers rep finally showed up in May after it had split two inches above the latch and three inches below, and said I had abused the door. I could not believe it! Why would I abuse my own door after I saved up my hard earned money to replace the old door. Just to look at the split on and around the latch, you can tell that it was not installed right, no reinforcement or metal plate was used and the latch is screwed right on the edge of the cheap piece of wood of my JELD-WEN Door. Home Depot's Assistant Manager, who I am sure knows everything about installing doors also said I abused it. I told him it didn't matter if you call it abuse because the way it was installed it was going to happen sooner, as it did, or later. He bluntley said that the splitting was not under warrenty and that I needed to get it fixed and went on to explain exactly what I should do. Does anyone stand behind their products anymore? And please, please anyone out there, mostly single females, who are planning to spend money on Entry Doors, to not go Home Depot to get them, because you will get screwed.Ms. MacDonaldhttps://www.blogger.com/profile/09405888527814526409noreply@blogger.comtag:blogger.com,1999:blog-33892521.post-1166646299389553992006-12-20T14:24:00.000-06:002006-12-20T14:24:00.000-06:00John, People loathe Home Depot - and that's the em...John, <BR/><BR/>People loathe Home Depot - and that's the employees! One of my most popular post over at my blog is "Home Depot's Real Problem" I got another comment just yesterday. <BR/><BR/>It's amazing to me just how - well - stupid big companies can be.Anonymousnoreply@blogger.com