tag:blogger.com,1999:blog-33892521.post1099130979810101169..comments2023-06-22T06:08:32.457-05:00Comments on The Opinionated Marketers: When Things Break, Don't Be CuteJohn Whitesidehttp://www.blogger.com/profile/11043220283018147707noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-33892521.post-24810627345165949202007-09-17T17:35:00.000-05:002007-09-17T17:35:00.000-05:00My former employers website (put up in a hurry mid...My former employers website (put up in a hurry mid-July) will swear at you in Swedish if you enter anything in a form it doesn't like. <BR/><BR/>The best error messages are those that actually help you find what you want - a simple message that there was a problem, a link to the search function (you have one, right?) and also a link to email a real human if all else fails.<BR/><BR/>I was always a stickler in the corporate world that the sites I managed all had webmaster@ email addresses, and they went to me. Utter spam magnates, but it did allow me to help users in trouble.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-33892521.post-66114661019438226252007-09-17T13:42:00.000-05:002007-09-17T13:42:00.000-05:00Technorati works? (heh). But seriously, I was ju...Technorati works? (heh). But seriously, I was just over there and the page just doesn't load. Seems sales.technorati.com is slowing things down. Aaarggghhh...<BR/><BR/>And I seem to recall that Technorati has some snide error messages (oops! you must be clueless) or some such.Anonymousnoreply@blogger.com